Terms of service

Welcome to iiiem-export-import-institute.myshopify.com (“Website”).
By accessing or using this Website, you agree to be bound by these Terms of Service (“Terms”).
Please read them carefully before enrolling in any course or making any purchase.

1. General Information

IIIEM Export Import Institute (“IIIEM”, “we”, “our”, “us”) operates this Website and provides:

  • Online and offline training programs

  • Digital educational materials

  • Merchandise or related products

These Terms apply to all users, visitors, customers, and anyone accessing our Website.

By using our Website or placing an order, you agree to follow these Terms along with our:

  • Privacy Policy

  • Refund & Cancellation Policy

  • Shipping Policy (if applicable)

2. Eligibility

To access our Website or enroll in a program:

  • You must be 18 years or older, or using the site under parental guidance.

  • You agree to provide accurate and complete information during registration or purchase.

3. Courses, Programs & Availability

All courses, training modules, and products listed on our Website are subject to availability.

We reserve the right to:

  • Modify or update course content

  • Limit admissions

  • Change pricing or discontinue any program

  • Correct errors, inaccuracies, or omissions

4. Pricing

  • All prices are listed in INR (Indian Rupees).

  • Prices may change at any time without notice.

  • Applicable taxes, platform fees, or processing charges may apply at checkout.

For physical products (if any), shipping charges may be added depending on location.

5. Enrollment, Orders & Acceptance

After placing an order or enrolling in a program, you will receive an acknowledgment email.
This does not guarantee acceptance.

We reserve the right to cancel or refuse any order due to:

  • Incorrect or incomplete information

  • Suspected fraud or misuse

  • Availability issues

  • Policy violations

  • Payment failure

6. Payment Terms

We accept multiple digital payment methods, including:

  • UPI / Net Banking

  • Credit & Debit Cards

  • Wallets

  • Other supported payment gateways

All transactions are processed securely.
We do not store your payment details on our servers.

7. Cancellation, Refund & Rescheduling

  • Course fees or enrollments may be non-refundable depending on the program.

  • Refund requests must comply with our Refund & Cancellation Policy.

  • In case of technical issues or payment errors, refunds (if applicable) are processed to the original payment method within 8–14 working days.

  • IIIEM reserves the right to reschedule, modify, or postpone training sessions due to unforeseen circumstances. Participants will be informed accordingly.

8. User Responsibilities

By using our Website, you agree:

  • Not to misuse any course material or share login credentials.

  • Not to copy, reproduce, or distribute our educational content without permission.

  • Not to use the Website for illegal, fraudulent, or unauthorized purposes.

Violation may result in suspension of access without refund.

9. Intellectual Property

All content on this Website—including:

  • Course videos

  • PDFs, notes, and training materials

  • Logos, images, and text

  • Website design and structure

is the exclusive property of IIIEM Export Import Institute.

10. Limitation of Liability

IIIEM will not be responsible for:

  • Any indirect, incidental, or consequential damages

  • Loss of data, business, or profits

  • Technical issues beyond our control

  • Errors or interruptions in course delivery caused by third-party service providers

Our maximum liability is limited to the amount paid for the specific course or product.

11. Third-Party Services

Some services like payment processing, email delivery, or content hosting may be provided by third-party partners.
We are not responsible for any issues arising from third-party systems, though we ensure to partner with reputable providers.

12. Changes to Terms

We may update or modify these Terms at any time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the Website indicates acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of India.
Any disputes will fall under the jurisdiction of the courts located in Gujarat, India.

14. Contact Information

For support, clarifications, or legal inquiries:

📧 Email: support@iiiem-export-import-institute.com
📞 Phone: [Add your contact number]