Refund policy
Return Policy (5 Days)
We offer a 5-day return window from the date you receive your order.
To be eligible for a return:
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The product must be unused, unopened, and in its original packaging.
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You must submit a return request within 5 days of delivery.
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A receipt or proof of purchase must be provided.
Important:
Please do not send products back without contacting us first. Unapproved returns will not be accepted.
How Returns Work
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Contact us at support@iiiem-export-import-institute.com (or your preferred email) to request a return.
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If your return is approved, we will provide:
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A return shipping label
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Instructions on how and where to send your package
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After we receive and inspect the returned item, we will notify you about your refund status.
Refunds
Once your return is approved and processed, your refund will be issued to your original payment method.
Please allow 5–7 business days for the refund to reflect in your account.
Non-Returnable Items
We do not accept returns for:
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Opened or used products
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Items not in their original packaging
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Disposable items damaged after opening
Contact Us
For any questions about returns or refunds, feel free to reach out:
