Privacy policy

Last updated: December 1, 2025

At IIIEM Export Import Institute, your privacy and data security are extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from iiiem-export-import-institute.myshopify.com.

By using our website, you agree to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing & Shipping Address

  • Payment Information (processed securely through trusted third-party payment gateways)

  • Course registration details (if applicable)

b. Non-Personal Information

  • IP Address

  • Browser type and version

  • Device details

  • Time spent on pages and browsing behaviour

  • Cookies and tracking data (to improve your experience)

2. How We Use Your Information

We use your information to:

  • Process and fulfill course enrollments or product orders

  • Communicate with you about orders, training programs, account details, or support requests

  • Provide important updates about your courses, login details, or certificates

  • Improve our website, programs, and user experience

  • Send marketing or promotional communications (only if you opt-in)

  • Ensure fraud prevention and secure online transactions

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Payment gateway partners to process transactions securely

  • Courier or logistics providers (if physical items are shipped)

  • Email/SMS service providers for order or course-related communication

  • IT and website maintenance partners

  • Legal authorities when required by law

All third-party providers follow strict confidentiality and data security protocols.

4. Data Security

We use industry-standard security measures to protect your personal information.
This includes:

  • SSL encryption on all pages

  • Secure payment processing through PCI-DSS compliant gateways

  • Restricted data access within our team

  • Regular security monitoring and updates

Your sensitive payment information is never stored on our servers.

5. Cookies

Our website uses cookies to:

  • Remember your preferences

  • Improve site performance

  • Analyze traffic and user behaviour

You may disable cookies in your browser settings, however certain site features may not work properly without them.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (except cases where retention is legally required)

  • Withdraw consent for marketing messages

  • Ask for a copy of the data we hold

To exercise these rights, contact us at:
📧 support@iiiem-export-import-institute.com

7. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age.
If you believe a minor has submitted information, please contact us immediately so we can remove it.

9. Policy Updates

We may update this Privacy Policy periodically.
Any changes will appear on this page with an updated “Effective Date.”
Your continued use of our website means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 support@iiiem-export-import-institute.com
📞 [Add your mobile/landline number]